Privacy Policy
Effective January 1, 2026
Capstone Huntsville Concrete and Masonry, huntsvilleconcreteandmasonry.com, team@huntsvilleconcreteandmasonry.com
Who this policy covers
This policy explains how Capstone Huntsville Concrete and Masonry, a masonry contractor based in Huntsville, AL, handles the information you share with us through this website. It covers our home page and every other page on the site, including our service and city pages.
We're a small local business, so the plain version is short. We collect what we need to answer you and do your job, and we don't sell it to anyone.
What information we collect
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email, the address of the property and a description of the work you want done. If you send photos of a cracked wall or a loose chimney, we keep those too because they help us plan the visit.
When you call us at (256) 417-4326 or email us, we keep a record of the conversation, so we know where things stand when you call back.
When you browse the site, basic technical details are collected automatically. These can include your browser type, the device you're using, the pages you visit, how long you stay and the site that sent you here. This information doesn't tell us who you are by name.
How cookies and analytics work on this site
Cookies are small files your browser saves so a site can remember things between visits. We use them, along with analytics tools, to see which pages people read and where they leave, so we can make the site easier to use.
Our contact form is run by an outside form service, and that service may set its own cookies when you use it. You can block or clear cookies in your browser settings at any time. The site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to reply to your request, schedule an estimate at your property, prepare a quote, do the work and follow up afterward. We may also use it to keep records for billing, taxes and warranty questions.
We share your information only when the job needs it. That includes the services that run our website, form and email, a supplier or subcontractor working on your project, or a public office if the law requires it. We don't sell, rent or trade your personal information, and we don't send it to marketers.
How long we keep it
We keep your contact details and job records as long as we need them to finish your project, answer questions about the work later and meet our business and tax recordkeeping duties. If you asked for an estimate and never hired us, we keep that request for a reasonable time in case you come back, then delete it.
Analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what information we have about you, ask us to fix anything that's wrong, or ask us to delete it. We'll do it unless we have to keep a record by law, for example a paid invoice.
You can also tell us to stop contacting you at any time. Just say so on the phone or in a reply, and we'll take you off our list.
How we protect your information
We limit access to your information to the people on our team who need it to serve you, and we use reputable services to run the site and the form. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the form.
Children's privacy
This site is meant for adults arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version will always be on this page, and continuing to use the site means you accept it.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (256) 417-4326 or use our contact page. We respond within 1 business day.
You can read more about who we are and how we work on our About page.